Freeform products can be returned or exchanged for any reason within 30-days. Please keep in mind: Shipping charges are non-refundable. Buyer pays for return shipping.
Freeform products are covered for one full year against defects.
This warranty does not include damage caused by neglect. Neglect may include water damage, drops, modifications, misuse, improper installation, etc.
We're here for our users. If anything happens to one of our products, even after the warranty period, reach out to us.
Freeform products are NOT covered for life but when something happens to one of our products we like to know. We maintain an inventory of parts and can typically repair or replace most parts at little or no cost.