We changed our name to reflect new product offerings coming out in the future. We are the same company with the same owners. Only the name has changed.
Will the Freeform Stand work for my App?
Almost certainly. Our stands have been used by thousands of retailers with dozens of apps.
Frame Stands work with any app – put your iPad into “Kiosk mode” to lock specific features and guide the user experience.
iDynamo Stands work with any POS app that uses Magtek’s iDynamo 5 card reader. Be sure to purchase your reader from the POS company you’re planning to use. Often they are programmed for a specific app and are NOT interchangeable.
Square Stands work with Square Register and utilize Square’s standard white plug-in card reader. These stands also work great with Square’s wireless chip readers.
Can I track my order?
Yes! When your order is complete we will send your tracking information in the confirmation email.
How should I secure the Freeform Stand to my counter?
We always recommend stands in commercial spaces be affixed to the surface they’re sitting on. Freeform stands are very stable, but this protects them from being accidentally knocked over. Every Freeform Stand has a hole drilled in the base for you to bolt or screw the stand to your counter. Keep in mind: you won’t be mooring a boat to the stand so don’t over tighten the stand to your counter.
Freeform stands also feature a unique magnetic base. Magnetic bases will “stick” to cash drawers or any other steel/magnetic surface.
If you’re not able to bolt through your counter or set the stand on a metal surface, lots of users have used double-sided VHB tape to affix the stand to their counters.
Can I use the lock button on my iPad While it's in a Freeform stand?
Every Freeform Stand has access to • Lock Switch • Rear Facing Camera • Front Facing Camera • Home Button (on the front of the stand) • Lightning Charger Cable
How can I get a coupon code?
Coupon codes are typically offered to repeat and wholesale customers only. We don’t offer discount codes or promotional prices except in rare situations. Instead, we like offering honest products at a fair price everyday.
Can I get my logo laser etched to my stand?
Yes! Freeform Made now offers laser etching on our wooden products! Laser etching starts at $29 and is available on Walnut+ Bamboo stands as well as all Freeform Alto Lamps. We cannot laser etch stands with Antique finishes.
We are able to etch the base (where it says “Freeform Woodworks”) on all Freeform stands and the lighter color sides of the Alto Lamp. Send us an email to get in touch about Laser etching!
Can I get parts for my Freeform Made products in the future?
Yes! Get in touch with us and we’ll help get you taken care of. Most parts are easy to replace without any technical skills.
What is the warranty coverage for Freeform Made Products?
Freeform Made products come with a 1 year warranty and free exchanges within 30 days. Check out our warranty page for additional details.
How do I charge the iPad when using an iDynamo5 card reader?
iDynamo enabled Freeform Stands have a unique oval cutout on the back. You’ll charge your iPad by using a micro-USB cable plugged into the iDynamo reader. The Micro-USB reader will provide power for both the iPad and iDynamo reader.
Can I use an older iPad 2/3/4 with my Freeform Stand?
Yes! Freeform offers a magnetic version of our popular Freeform Frame stand for iPad 2/3/4. We can still make custom iPad 2/3/4 stands with integrated card readers but recommend users consider an affordable used iPad Air for the extra processing power. In our experience, there is often a substantial performance increase that comes from using a newer iPad Air over an older iPad 4.
Does Freeform Made do custom work?
We try to keep our skills sharp by offering custom work. Send us an email to get in touch and tell us about your project.